When you lose your password, you can request a new password from SelectReads using the "Forgot your password" screen on the login page.
Alternatively, you can ask any other library staff user of SelectReads with administrator status to issue you a new password from within SelectReads. This will allow your co-workers in the library to solve possible login problems right away:
http://screencast.com/t/Ju31F5s5u
ReadingHouse cannot set passwords for our clients as all passwords are encrypted on our server (for security reasons).